Life can throw unexpected challenges our way, and we understand that rising living costs, changes in circumstances, or other financial pressures can make keeping up with mortgage payments difficult. Please remember - you're not alone, and reaching out for help is the right thing to do. We're here to support you, and the sooner we talk, the more options we'll have to help.
Getting in touch won't affect your credit score, and we're ready to listen and help:
- Phone: 01494 879500
- Email: info@bucksbs.co.uk
- Visit Us: High Street, Chalfont St Giles, Buckinghamshire, HP8 4QB
We want you to feel completely comfortable reaching out to us. Having a conversation about your options won't affect your credit file. Before we agree to any changes to your mortgage, we'll clearly explain how they might affect your credit score, giving you time to make the best decision for your situation.
Everyone's circumstances are different, and we have several ways we could help you manage your mortgage payments. Here are the options we might be able to offer:
1. New Payment Plan
- What it means: We can adjust your monthly payments to better match your current income
- Important to know: Your monthly payments might need to increase later to catch up on any shortfall
2. Change Payment Date or Method
- What it means: Moving your payment date to better align with your payday
- Important to know: There might be a small amount of extra interest if your payment date moves later in the month
3. Extended Mortgage Term
- What it means: Spreading your payments over a longer period
- Important to know: While this lowers your monthly payments, you'll pay more interest over time as the mortgage lasts longer
4. Temporary Interest-Only Payments
- What it means: Temporarily paying only the interest portion of your mortgage
- Important to know: Your mortgage balance will stay the same during this period, and payments will need to increase later to cover the full amount
5. Payment Holiday
- What it means: A temporary break from making payment
- Important to know: Interest will continue to build up, and your payments will need to increase afterward to make up for the break
6. Alternative Mortgage Product
- What it means: Switching to a different mortgage product
- Important to know: There might be fees for switching, and your interest rate could change
Sometimes it helps to get independent advice. Here are some trusted organisations that offer free, confidential support:
MoneyHelper
Free, impartial money guidance and budget planning tools
Phone: 0800 138 7777
Website: www.moneyhelper.org.uk
StepChange Debt Charity
Expert debt advice and support
Phone: 0800 138 1111
Website: www.stepchange.org
Citizens Advice
Comprehensive advice on debt, benefits, and housing
Phone: 0800 144 8848
Website: www.citizensadvice.org.uk
For a complete list of organisations that can help, please see the Building Societies Association's guide "Can't Pay Your Mortgage?" This helpful resource provides additional information about managing mortgage payments and where to find support: Can't Pay Your Mortgage? - BSA Guide
Remember, taking the first step to contact us or any of these organisations is the most important thing you can do. We're committed to working with you to find the best solution for your situation, and we'll support you every step of the way.